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A newly developed AI chatbot, tailored for Portuguese-speaking parents of children with cancer, provides empathetic, age-appropriate support and outperforms generic chatbots in delivering personalized guidance. The system leverages advanced natural language processing, is accessible on multiple platforms, and aims to complement clinical care, especially in resource-limited settings.
Why It Matters To Your Practice
▪ Enhances communication and reduces distress between parents and children during cancer care.
▪ Offers scalable support beyond traditional clinical encounters.
▪ Addresses language and cultural gaps for Portuguese-speaking families.
▪ Provides an adjunct resource for clinicians managing complex family dynamics.
Clinical Implications
▪ May reduce parent and patient anxiety by delivering consistent, empathetic information.
▪ Frees clinician time by addressing common questions outside of consultations.
▪ Supports informed decision-making with tailored, age-appropriate responses.
▪ Improves access to psychosocial support in under-resourced environments.
Insights
▪ Outperformed ChatGPT-4 and Copilot in personalization and tone.
▪ Integration across platforms ensures support is available anywhere, anytime.
▪ Human evaluation based on standard chatbot criteria favored the new tool.
▪ Highlights the potential of AI in augmenting pediatric oncology care.
The Bottom Line
▪ This AI chatbot offers clinicians a practical, scalable way to support families, enhance communication, and improve patient experience in pediatric cancer care.
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